Tracking and Escalation Technical Lead NOC
Vodafone
- București
- Permanent
- Full-time
- Securing of Service availability in maximum quality for our Customers
- Service Incidents for all technologies
- Incident-Mgmt.
- Escalations Mgmt. to Partner
- Tracking, reporting, data analysis, health checks
- Good knowledge of network/transmission/signaling protocols in the field of telecommunications
- Good knowledge of English, both spoken and written
- Nice to have: German , both spoken and written
- Knowledges and working experience in the following technologies: WDM, SDH, Microwave, GSM/LTE/5G
- Good communication and negotiation skills
- Experience in technical service management or quality management
- High flexibility and solution-oriented behavior
- High commitment, sense of responsibility and quality, ability to work in a team, reliability
- Strong problem management skills
- Work from Home - hybrid approach
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education - we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- Getting in on the ground floor of a technology changing company
- Flexible Vacation - Take time off when you need it, we trust you
- Special Paternal Program - 4 months of paid paternity leave