Assistant Manager
Gotham Gym
- Hampton, NY
- Permanent
- Full-time
- Recruit, hire, train and develop a high performing team consisting of Front Desk Receptionists, Porters, Personal Trainers, and Group Fitness Instructors.
- Create and maintain a welcoming atmosphere for all clients, prospective clients and guests and ensure team members follow superior customer service guidelines.
- Team ManagementSchedule team members and ensure all shifts are covered.
Resolve team member issues or concerns.
Discuss team member disciplinary measures with the General Manager.
- Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours.
- Upsell memberships and add on services.
- Ensure proper cash handling.
- Ensure prompt opening/closing of the gym.
- Oversee cleanliness and maintenance of the facility including:
- Ensure safety of employees, members and club property.
- Authorize expenditures and refunds.
- Administer HR related forms and send them to the Corporate Human Resources Team.
- Track statistics and reports (weekly, monthly, annually).
- Backup support for any team member who is absent.
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Paid training
- 2 years
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed