Sr. Education Insights Consultant
Strategic Education
- USA
- Permanent
- Full-time
- Partner with clients to identify their specific data needs and objectives related to Workforce Edge and Sophia Learning platforms.
- Conduct in-depth consultations to understand client workflows, challenges, and desired outcomes.
- Leverage advanced data analysis tools to extract meaningful insights from client data across both platforms.
- Identify trends and patterns in key metrics such as course completion rates, learner engagement, and skill development.
- Create comprehensive reports and dashboards that effectively communicate findings and insights in a visual and easily digestible format.
- Utilize data visualization tools like Tableau or Power BI to present data in a compelling and impactful manner.
- Translate data insights into actionable recommendations that clients can implement to improve program effectiveness, optimize resource allocation, and personalize learning experiences.
- Develop data-driven strategies to address client challenges and achieve their desired learning objectives.
- Possess strong analytical and quantitative skills with the ability to identify patterns and trends in complex data sets.
- Demonstrate proficiency in SQL and other data querying languages for extracting and manipulating data.
- Maintain a thorough understanding of Workforce Edge and Sophia Learning platform data models and functionalities.
- Deliver clear and concise presentations to clients, effectively communicating complex data insights and actionable recommendations.
- Motivated, organized, and adaptable self-starter, comfortable in a fast-paced and evolving environment. Ability to answer loosely defined business requests using complex datasets and statistical techniques.
- Proven record of client service, successfully delivering timely and insightful projects to key clients. Strong consulting skills to listen to client needs and adapt approach to meet new requirements.
- Comfortable with ambiguity and balancing multiple tasks with minimal supervision.
- Strong leadership traits and ability to train and mentor junior analysts.
- Strong understanding of analytic tools and one or more programming languages.
- Experience querying databases to build actionable data visualizations from enterprise data visualization software such as: Power BI or Tableau.
- Possess advanced Excel skills (advanced formulas, pivot tables, charts), and the ability to learn on the fly.
- Ability to construct test design and perform ad-hoc statistical analysis to measure the impact of strategic business initiative.
- Experience with Salesforce data and reports a plus.
- Experience with python and BigQuery a plus.
- 4+ years of experience working in a consultative-style data-driven business analytics role required.
- 2+ years or experience working closely in business operation and/or client success B2B environments preferred.
- Bachelor’s degree in related fields (Business, Economics, Statistics, Data Analysis, Data Science) or relevant work experience in a fast-paced growth industry preferred.
- Master’s degree in business-focused disciplines preferred.
- Must be able to travel up to 10% of the time.
- Must be able to lift 25 lbs.
- Typical office setting.
- Mobility within the office including movement from floor to floor.
- Travel via plane, car, and metro may be required to perform this job.
- Must be able to work more than 40 hours per week when business needs warrant.
- Access information using a computer.
- Effectively communicate, both up and down the management chain.
- Effectively cope with stressful situations.
- Strong mental acuity.
- Regular, dependable attendance and punctuality are essential functions of this job.
- Other essential functions and marginal job functions are subject to modification.