Banquet Houseperson/Setup Attendant - Aloft
Aloft Anchorage
- Anchorage, AK
- Permanent
- Full-time
- Medical, Dental and Vision coverage
- Life Insurance
- Paid personal time off
- Leadership and Management Training Programs
- 401K Retirement Plan
- A PATH for your future!
- Discounted room rates
- A FUN PLACE TO WORK
- Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
- Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location.
- Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc.
- Set up, stock, and maintain work areas.
- Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
- Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Assist other departments when needed to ensure optimum service to guests.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
- Speak with others using clear and professional language. Support team to reach common goals.
- Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print).
- Stand, sit, or walk for an extended period or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested.
- Ability to effectively communicate with guests and co-workers and to fully comprehend guest requests.
- Ability to recognize conditions that promote food contamination and take appropriate action; adhere to sanitation guidelines for handling food when both bussing and stocking.
- Ability to maintain perspective and composure in demanding business situations such as an irate guest, rush of cleaning or being short-staffed.
- Ability to divide attention among several tasks going on at one time.
- Ability to work cooperatively with others to achieve group work goals.
- Ability to effectively deal with guest issues and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
- Ability arrive to work on time and when scheduled.
- Ability to stand on feet up to 7 hours a day and work in a fast-paced environment