Beverage Manager, Clark's Austin
MML Hospitality
- Austin, TX
- $60,000-70,000 per year
- Permanent
- Full-time
- Competitive Salary + Bonus Potential
- Beverage Education Reimbursement
- Paid Time Off
- MML Property Discounts (Hotel, Restaurant, Retail)
- Fitness and Health Benefits
- Medical, Dental, Vision, Disability, Life, and Pet Insurance
- Retirement Benefits
- Parental Leave
- Advancement and Promotion Opportunities
- Community Service Opportunities
- Relocation Assistance
- Lead and manage the front-of-house team to promote professionalism, teamwork, and guest satisfaction.
- Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience.
- Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction.
- Assist with creating effective schedules and ensuring the restaurant is well-staffed during peak hours.
- Collaborate with the management team to develop and implement strategies for improving service quality and guest experience.
- Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times.
- Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally.
- Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on service techniques
- Continuously monitor industry trends, emerging products, and customer preferences to stay ahead.
- Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations.
- Manage inventory and POS systems administration.
- Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations.
- Ensure compliance with health and safety regulations and maintain cleanliness and organization.
- Previous experience in a supervisory or managerial role within the restaurant industry.
- In-depth food and beverage operations knowledge, including service techniques and product knowledge.
- Proficient in managing inventory, cost control, and analyzing sales data.
- Familiarity with health and safety regulations in the restaurant industry.
- Certified in Texas Alcoholic Beverage Commission + Texas Food Management
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills to interact with guests, staff, and management.
- Strong attention to detail and organizational abilities.
- Flexibility to work evenings, weekends, and holidays as required.