Compliance Analyst II, Advertising
Guild Mortgage
- San Diego, CA
- $22.07-26.83 per hour
- Permanent
- Full-time
- Assist in providing responses to internal customers regarding approvals within 24 – 48 hours for marketing material requests; if material(s) are non-compliant, initiate alternative solutions that meet compliant guidelines.
- Assist in reviewing all advertisements within 24 -48 hours in accordance with applicable laws and regulations.
- Review and conduct analysis on marketing programs to identify potential compliance issues, exercise decisions and resolve independently.
- Provide responsive, courteous and knowledgeable service to Branches and internal departments.
- Provide training to Compliance Specialist I on job tasks associated with the position as well as more complicated advertisements and/or marketing materials. Provide guidance to Compliance Specialist I on challenging advertisement and marketing reviews.
- Use computers to conduct research, including proprietary systems, subscriber databases and internet resources to resolve standard issues and verify compliance with regulations.
- Prepare and verify advertisements, including supporting documentation, are retained in accordance with required retention periods.
- Apply analysis to determine whether updated and/or new regulations are applicable to the department; if so, determine whether any internal policies and procedures must be updated to incorporate new regulations.
- Prepare advertising documentation for federal and state examination requests.
- Escalate issues that represent higher risk/fall outside of scope of responsibility to management.
- Review dual employment forms, shared space questionnaires and completion of company-wide compliance training as needed.
- Spot check math in advertisements to ensure accuracy.
- Identify and stay current on changes in industry regulations that impact work product.
- Perform other duties as assigned.
- Bachelor’s Degree or college courses/technical training related to Business, Finance, Legal or related field, along with a minimum of 3 years of related work experience required.
- Total experience includes at least one year prior/related experience using the internet, subscribed services and computer programs to research and resolve regulatory/legal issues.
- Complete knowledge of various applicable regulations, specifically: TCPA, RESPA, UDAAP, CAN SPAM, SAFE ACT.
- General knowledge of overall mortgage lending process; prior mortgage, lending or related industry experience
- Strong verbal and written communication skills.
- Strong detail orientation and highly organized.
- Sound judgment, ability to think critically.
- Work independently in a fast-paced environment to complete work following procedures.
- Manage multiple priorities and deadlines; strong sense of urgency and responsiveness.
- Prior experience using PDF/Adobe programs and Microsoft Word, Excel and PowerPoint.
- Basic math skills.
- Familiarity with different forms of social media and related applications and websites including how they are accessed and used, along with print, radio and television.
- Prior experience performing general administrative duties including filing, photocopying, data entry.
- Depending on experience, close to moderate supervision of work
- Depending on experience, low to moderate independent judgment and discretion used in decision-making
- Follows procedures/checklists
- Escalates issues that fall outside guidelines or experience
- Uses sound judgment in executing core job responsibilities
- Travel: 0% - 10%