Mike Calvert Toyota- Join Our team, Join our famiy!Collision Center EstimatorAs our collision center estimator, you will work with some of the best collision center managers in the business to ensure that repairs are estimated properly and delivered as promised. Our goal is to always exceed expectations, and we need estimators who feel the same way and have the customer service skills to WOW our customers.Prior experience as an estimator or in a customer service role is preferred but we are willing to train the right person!Why Mike Calvert?Mike Calvert is a company of people first. Without our incredible associates we have nothing. Watching our people grow and thrive is our family’s greatest accomplishment. We celebrate milestones in their lives; buying a new home, building a family, or things as simple as getting a new car or going on vacation. We are not perfect. We are human beings. Ask any Mike Calvert associate and they will tell you that the pursuit of process and culture is endless. We were given 2 ears, 2 eyes, and one mouth. Listening to our associates to help improve is something we must do. Yes, we have career paths. Yes, we have great pay. Yes, we train the skill. These are the basics. The hard thing to do is create an environment where we can have fun at the same time. This is “Why Mike Calvert Toyota”. We know if you don’t enjoy the work place and the people you work with you won’t stay. Come be a part of something unique.Job Responsibilities
Prepare honest, accurate and complete damage estimates for customers
Inspect damaged vehicles thoroughly using standard written procedures
Estimate repair costs and the anticipated time needed to complete them
Monitor repairs as they are made and track costs, labor and materials
Ensure that all work meets quality standards
Provide exceptional customer service and follow-up
Coordinate and communicate actions within the dealership and the collision center
Qualifications and Professional Attributes
Demonstrated ability to work professionally and courteously with customers
A people-focused mindset and a passion for providing great customer service
Proficiency with multiline phone systems and computers
Ability to work in a fast-paced work environment
Strong organizational and time management skills
Professional appearance and strong work ethic
Bilingual preferred
Education and/or ExperienceHigh school diploma or GED; Customer service experience is a plus.CompensationCompensation is based on experience.In addition to career-long personal development, our associates enjoy a number of benefits, including: