Events + Venue Manager – BASE ONE
Penzone Salons
- Dublin, OH
- Permanent
- Full-time
- Primary point of contact regarding inquiries for; Co-working Suites, Creative Studio offerings, Event Studios (or Space Rentals), Equipment Rentals, Salon Studio, Spa Suite Rentals, and prospective educators inquiring to set up events for training/education
- Executes BASE ONE events as planned or in coordination with Marketing Events Manager
- Executes BASE ONE external events as planned or in coordination with Experience Coordinators.
- Works with experience team in coordinating event bookings through the BASE ONE booking site and monitors the events calendar for potential opportunities and/or conflicts in scheduling
- Drives revenue opportunities by proactively contacting perspective clients/guests
- Addresses daily needs within the facility and escalates feedback to Facilities team as needed
- Assists in developing floor plans for events and coordinates set up/tear down
- Reviews on-site product and inventory needs and escalates information to warehouse as needed for re-stocking
- Manages BASE ONE facility team members, providing direction and supervision while overseeing the team's performance, work schedules, vacation schedules, timeclocks, and attendance tracking
- Responsible for venue staffing/hiring needs
- Coordinates opening/closing duties
- Provides timely and innovative solutions to all BASE ONE guest concerns
- Provides extraordinary guest service and spends time circulating on the floor to support our guests
- Maintains cleanliness and Ohio State Board of Cosmetology standards within BASE ONE
- Collaborates with PENZONE team members to provide an elevated experience for guests
- Manages contracts/agreements with new guests
- Other tasks and responsibilities not listed that may be deemed as essential or necessary to this role
- Excellent written + verbal communication skills
- Prefer minimum of 3 years successful managerial experience in events preferred
- Demonstrated sales experience preferred
- Ability to multi-task and prioritize daily responsibilities
- Capable + willing to work a flexible schedule, including nights and weekends
- Ability + desire to work in a fast-paced environment
- Track record of high achievement and a sense of self-motivation
- Strong interpersonal skills that allow for confident interactions with all demographics of potential guests/clients
- Exceptional attention to detail and organizational skills
- Ability to work with minimal supervision
- Working knowledge of Microsoft Office programs
- Demonstrated ability to adapt quickly to changing priorities
- Basic understanding of technology support
- Must have terrific references and pass a background check