REI and Home Inspection Specialist

• Receiving initial inspection and service requests.
• Entering all pertinent information to perform requested service into Arrow computer operating system
• Ensuring all requests are handled in a timely manner by the correct service center
• Tracking all Inspection requests and taking full responsibility to ensure that the assigned service center processes requests correctly and assigns to appropriate field personnel
• Working in Vendor Portal systems entering invoice information and processing requests within their system
• Creating protocol templates for new companies and making sure all current company templates are maintained to current standards
• Responsible for handling questions or concerns that arise from these vendors regarding inspections, services, and discrepancies with AR report
• Responsible for making follow up calls to customers to obtain new business
• Being able to prepare required paperwork for new sales
• Additional various duties to support needs of team as new customers are added

• Customer service oriented/Inside Sales experience
• Excellent verbal and written communication skills
• Familiar with general office equipment such as fax, copier and multi-line telephone system
• Basic proficiency in Microsoft Outlook, Word and Excel
• Ability to propose and sell Arrow services to individual customers and create leads for Home Evaluators

Arrow Exterminators