Payment Fraud Solutions Product Manager - USDS (Multiple Positions)
- Seattle, WA
- Permanent
- Full-time
commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.About the Team
Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey!Responsibilities
- Build, improve, and monitor business processes that detect and prevent fraudulent activities and ensure user safety in various scenarios including transactions, KYC, after-sales, and seller-creator affiliation by developing forward-looking risk control strategies through analyzing user behavior, content, user feedback, and other data.
- Drive quantitative analysis projects from start to finish regarding fraud solutions issues by developing Business Intelligence metrics and analytical frameworks and all aspects of data analysis, and distill complex results into clear and concise insights.
- Develop data-driven models and find actionable insights through funnels, cohort analyses, user segmentation, retention analyses and regression models to help improve fraud solutions for products and apps.
- Create statistical models and conduct graphic analysis to facilitate management's decisions related to technical product development solutions or initiatives.
- Work with cross-functional teams to improve anti-fraud process and projects, and design common risk control products and services.
- Cooperate with tech and analytics team, build and improve risk perception, identification, intervention and governance effect measurement systems, and design common risk control products and services that can support different businesses.
- Reduce capital loss and improve metrics related to risk exposure by building a systematic framework of risk management to cover the entire life-cycle of business.
- Manage prioritization and balance trade-offs among seller experience, user experience, creator experience, and platform performance / protection within the ecosystem.
- Engage with various business, operation, tech and security/risk stakeholders to solve risk problems at scale.Qualifications:Qualifications
Must have a Master's degree in Computer Science, Engineering (any), Information Technology, Data Science, Business Analytics, Statistics, Mathematics, or a related quantitative field, and 3 years of related work experience; OR a Bachelor's degree in Computer Science, Engineering (any), Information Technology, Data Science, Business Analytics, Statistics, Mathematics, or a related quantitative field, and 5 years of post-bachelor's, progressive related work experience.Of the required experience, must have 3 years of experience in each of the following:
- Using SQL queries and data visualization tools to gather, process, visualize, and analyze large quantities of data to detect trends and anomalies in support of business opportunity identification;
- Providing data-driven insights and recommendations to mitigate insufficiencies models based on model performance, regulations, and business requirements;
- Building dashboards and reports to gather and process large quantities of data to support the monitoring and evaluation of internet product performance using SQL, Python, and R;
- Designing, maintaining, and managing product roadmaps across stakeholders including defining KPIs (Key Performance Indicators) and success metrics using OKRs (Objectives and Key Results);
- Performing end-to-end product management, including coordinating cross-functional teams in product conceptualization, design, development and implementation/deployment; and
- Using Product Management tools, including JIRA and MS Office, to write detailed technical product requirement and user stories.Travel Requirement: Domestic and/or international travel up to 25% required.Employer: TikTok U.S. Data Security Inc.
Type: Full time, 40 hours/week
Location:Bellevue, WASalary Range: $174117 - $296020 per yearTo Apply, click the apply button below. Contact lpresumes@tiktokusds.com if you have difficulty submitting resume through the website.TikTok U.S. Data Security is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok U.S. Data Security, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok U.S. Data Security is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at lpresumes@tiktokusds.com.