Sales Development Manager
Camping World
- Council Bluffs, IA
- $30,400-41,800 per year
- Permanent
- Full-time
- Oversee the management of sales activity originating from online leads, inbound phone calls, and unsold traffic with the aim of increasing dealership traffic and converting them into sales opportunities.
- Maximizing sales and profitability of the Business Development Center
- Utilize CRM system to track departmental metrics including appointments, calls, sales, and contacts.
- Ensure continuous and consistent coaching aimed at developing and motivating Sales Development Representatives, fostering a positive and productive atmosphere.
- Lead by example in appointment setting, shown appointment and sold appointment metrics
- Support staff and customers by handing escalated customer engagements
- Collaborate with management to educate Sales Associates on Business Development principles.
- Drive customer traffic through website management, including taking and uploading photos and adding options and attributes
- Stay well-informed about all ongoing marketing campaigns, effectively leveraging them to increase dealership traffic.
- Recruit, hire and manage the performance of all department employees
- Maintain online reputation through active management of review sites and social media channels.
- Analyze metrics to drive continuous improvement in departmental performance.
- VinSolutions experience is a huge plus!
- Previous CRM experience preferred
- High school diploma or the equivalent
- Effective communication and team building skills
- Excellent computer skills with proficiency in Microsoft office products
- At least a year of prior Internet Sales Experience a plus
- Must be highly organized with great attention to detail