Case Manager
PEAK Technical Staffing USA
- Michigan
- $100,000-135,000 per year
- Permanent
- Full-time
Are you tired of Zoom meetings and ready to return to the world? Do you enjoy traveling and working on exciting projects in multiple industries? Do you want to be surrounded by and learn from industry experts with 25+ years of experience? If any of these questions resonate, then a career in consulting might be what you're looking for, and you're ready to ditch the 9-5, dive into something more challenging, and accelerate your business acumen. If so, read on.FTE Performance Consulting is an operations management consulting firm that helps industrial clients solve complex cost, quality, delivery, throughput, and people problems in factory environments. Our team members work on-site with our clients, and unlike big box firms that like to coach from the sidelines, we "get on the field with our clients to help them increase their competitive edge. We seek like-minded individuals to work with our clients across North America. We are committed to diversity and inclusion and offer a competitive wage and benefits package. Base salary ranges from $100, 000 USD to $135, 000 USD with bonus potential up to 50% of base salary. The base salary will be commensurate with relevant experience and expertise.Experience
Minimum Experience Required:
10 20 years of diverse work experience as a manager within one or more of the following disciplines: Manufacturing Engineering, Process Engineering, Factory Operations, Industrial Engineering, Supply Chain, or Quality Engineering
Experience managing projects, including project controls, budget, and resource planning
Strong passion for coaching and mentoring others
Strong leadership and management skills leading high-performance senior teams
Passion for coaching and mentoring othersDesired Experience but not Required:
Experience developing manufacturing strategy, utilizing lean manufacturing, Six Sigma, and/or continuous improvement methodologies
Proven experience in coaching problem-solving skills (quantitative, conceptual, analytical)
Proven ability to deliver results through influential leadership vs. Positional powerAttributes
Possess the ability to lead senior project teams in a fast-paced and demanding environment
Fosters teamwork and engagement with FTE and Client team members
Proven active listening skills, seeking first to understand and then to be understood
Passion for coaching others to use their knowledge and skills to overcome challenges
Polished and seasoned presenter and facilitator, recognized by others as a strong communicator and collaboratorEssential Job Responsibilities
Case Management
Client-facing project oversight and leadership
Maintain resource utilization against project budget and expected deliverables (scope)
Compile and deliver clean, concise reports using standard Microsoft Office tools
Collaborate with clients to determine appropriate KPIs to measure improvement activity
Develop objective cost-benefit analysis to document and demonstrate clear ROI
Monitor project performance, identify risks, and recommend countermeasures as necessary
Monitor and positively influence Sr. Advisors to ensure alignment with FTE's delivery standards
Actively seek additional opportunities to support clients outside of the existing scope of work
Maintain day-to-day client communications, and on-site activity, to ensure client satisfaction
Actively engage as a Sr. Advisor in case delivery when project scope or staffing requires Business Development
Positively promote FTE's value proposition and services
Actively identify opportunities for new or expansion of existing business
Support FTE Case Managers and Principals in building out project approach, staffing, and translating customer pain points into new business opportunities
Determine project loading (how much) and staffing models (who) to support this approachInternal Firm Building
Continuously work to develop, document, and improve FTE business processes and our approach and output for client casework
Participate in annual business planning and internal project execution
Participate in vetting of candidates seeking to join FTE's Core Team or Advisory NetworkEducation
Bachelor's degree is required, or equivalent years of work experience;MBA is preferredEmployment Type
Full-Time, Salary + Bonus (based on a pay-for-performance structure)
Position requires 90% travel: 4 - 5 days per week, minimum 18 days per month
Physical demands require computer work, standing, sitting in an office and manufacturing plant environment, walking manufacturing plant floor multiple times daily require