Door Ambassador: Ring Concierge (Fine Jewelry)
Leap
- New York
- $21.00-23.00 per hour
- Permanent
- Full-time
- Welcome, engage and create positive experiences for customers while exhibiting the Leap values + Ring Concierge ethos.
- Partner and support all team members in management of customer flow to maintain excellent customer experience.
- Able to accomplish multiple tasks in a fast paced environment whilst servicing customers
- Participate in general store maintenance; cleanliness & upkeep of store
- Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence
- Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business; including days, nights, weekends, holidays and special events
- Embraces learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus
- Capable and willing to perform opening and closing tasks in the store; potential to carry store keys
- Must be at least 18 years of age
- One or more years of experience in retail/security/loss prevention; background in luxury or jewelry is preferred
- Comfortability working with/using a ladder and lifting a maximum of 50lbs
- Maintain an active floor presence, including standing and walking for extended periods of time.
- Customer Obsessed & Service Oriented- Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs and possess excellent selling skills.
- Collaborator- One team mindset, communicates clearly & proactively seeks opportunity to support others.
- Professional- Punctual, accountable and honest. Takes initiative, accountability and demonstrates strong work ethic.
- Brand/Category Expert- Shows passion and ability to teach and educate customers within a specific category.
- Adaptable & Entrepreneurial- Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems.
- Detail Oriented- Operates with high efficiency and effectiveness, consistently produces polished and quality work.
- Support Customer outreach and brand activations/events
- Ability to accomplish tasks on time and effectively
- Employee discount on product
- Eligible for 401K
- Employee Assistance Program