Property Management Secretary

Remote VA PH

República Dominicana
Permanente
Tiempo completo

Hace 14 días
Postúlese fácilmente

Job Title: Bilingual Property Management SecretaryLocation: Fully Remote/Work from homeJob Description: As a Bilingual Property Management Secretary, you will be responsible for overseeing the day-to-day operations and maintenance of our properties while effectively communicating with Spanish-speaking tenants and stakeholders. Your role will involve managing tenant relations, coordinating maintenance requests, and ensuring the efficient operation of our properties.Work Schedule: 9 am to 5 pm (EST)Responsibilities:Tenant Relations:

Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.
Conduct regular property inspections and ensure that tenants comply with lease agreements and community guidelines.
Facilitate communication with Spanish-speaking tenants, providing assistance and support as needed.

Lease Management:

Oversee lease administration, including lease renewals, rent collection, and lease enforcement.
Coordinate lease signings and ensure that all required documentation is accurately completed.
Assist Spanish-speaking tenants with lease-related inquiries and negotiations.

Maintenance Coordination:

Coordinate maintenance and repair activities, including scheduling and overseeing service providers and contractors.
Respond promptly to maintenance requests from tenants, prioritizing and resolving issues in a timely manner.
Conduct regular inspections to identify maintenance needs and ensure property compliance.

Financial Management:

Prepare and manage property budgets, ensuring that expenses are controlled and within budgetary constraints.
Monitor rent payments and delinquencies, taking appropriate action to address arrears and minimize losses.
Assist with financial reporting and provide regular updates to stakeholders.

Compliance and Risk Management:

Ensure compliance with local housing regulations, fair housing laws, and safety standards.
Implement risk management strategies to mitigate liability and protect the interests of the property owner.
Maintain accurate records and documentation related to property management activities.

Qualifications:

Proven experience in property management, with demonstrated proficiency in bilingual communication (English and Spanish).
Strong interpersonal and customer service skills, with the ability to effectively interact with diverse tenant populations.
Proficent with Rent Manager, Quickbooks, Google Sheets, and Microsoft Excel.
Knowledge of property management software and tools.
Familiarity with local housing laws, regulations, and market trends.
Excellent organizational and problem-solving abilities, with attention to detail and accuracy.

Remote VA PH