Sales Associate
DFS Group
- Auckland
- Permanent
- Full-time
- Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service
- Complete customer transactions in a professional and timely manner
- Identify customer's temperaments and recommend products that suit their style
- Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate
- Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum
- Ensure floor presentation meets or exceeds brand and DFS requirements
- Maintain reasonable stock levels of all merchandise in the department
- Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate
- Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow
- High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job
- Minimum 1 year's sales or cashiering experience in a retail environment
- Proficient with handling a POS register machine
- Able to work in a fast-paced, high pressure environment
- High energy level, have a positive approach to job and group responsibilities
- Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary
- Fluency in English language and other language(s) as required by location
- Secondary language speaking beneficial, but not required