Technician- Tom Wood Honda
Tom Wood Group
- Anderson, IN
- Permanent
- Full-time
- Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards
- Communicating with the parts department and service advisors regularly to effectively manage production and customer communication
- Diagnosing the cause of any malfunction and performing a repair, if authorized by the customer
- Accurately documenting vehicle repairs/work performed on the repair order
- Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate
- Providing an exceptional customer experience to drive loyalty
- Provide labor and time estimates for additional automotive repairs
- Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers
- Hold certification(s)
- Hold a valid driver’s license with a clean driving record
- Team oriented, flexible, and focused on maintaining a high level of customer service
- Working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment, etc. a plus
- PTO & Vacation
- Paid Holidays
- Medical
- Dental
- Vision
- 401k with Company Match
- Life
- Disability
- Training
- Tuition Reimbursement
- Service Awards
- Career Advancement