Sr. Business Systems Analyst

• Identify potential new and improved technical directions, develop strategic options/ approaches to recommend to management
• Act as critical advisor to the team, providing deep functional expertise in the work plan, standards, process and procedures, and change management efforts
• Includes some supervisory responsibilities and direct work with vendors and consultants

• Manage AMS partners' activities. Ensure adherence to Service Management, and hold accountable to service levels
• Provide, analyze, recommend, negotiate, and direct work as subject matter expert on complex, technical issues
• Ensure system standards, code and documentation is recent and maintained in a central, and secure repository
• Utilize technology and process knowledge to identify process implications of technology and process changes

• Facilitate successful delivery for assigned projects - Ensure internal IT and business needs are clearly identified, designed and constructed to meet quality standards.
• Work closely with the PMO to create, identify, and evaluate deliverables such as business requirements document, use cases, business process models, user manuals, test plans and test results
• Create, evaluate, and present complex technical business cases, "as-is" and "to-be" business processes, "current" and "future" technology integration design recommendations to colleagues, management, business customers and vendors
• Explain complex application functionality in a manner that can be understood, articulate ideas and solutions to influence others toward a desired outcome or solution; answer technical questions to support the case

• Assist managers in developing annual and multi-year department objectives and strategies.
• Understand the future direction of business and the IT impact on the business
• Utilize knowledge of key business metrics to proactively identify complex areas of improvement; determine whether improvement can be achieved through process changes or technology enhancement; negotiate solutions with the customer

• Some combination of the tasks below will be core part of your major accountabilities:

• The application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications;
• The design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on and related to user or system design specifications;
• The design, documentation, testing, creation or modification of computer programs related to our technology systems or platforms

• Provide guidance to team members and contract employees related to production support, project delivery and technology roadmap
• Participate in recruiting and onboarding new resources
• Champion own career through self-development plans; actively soliciting coaching and feedback, and participating in internal and external development opportunities

• Bachelor's Degree in Computer Science, Business Administration, Management Information Systems, Mathematics or related discipline, or equivalent job experience is required.
• 7 or more years of progressive, broad based IT experience participating in projects and playing a key role toward successful implementation of the projects
• Preferred Certifications: Certification of Competency in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP), Microsoft Certified Professional (MCP), IT industry certifications in IT Service management(ITIL)
• Advanced degree -- MBA with a concentration in an IT related area is a plus
• Experience with all aspects of the Software Development Lifecycle
• Strong understanding of company and Industry standards and best practices in all areas of technology delivery
• Ability to work with limited supervision, having significant latitude for independent judgment
• High-Level communication skills to collaborate, influence, and persuade others
• Strong verbal and written communication skills with the ability to create and present concepts and recommendations to senior management
• Ability to adopt to rapidly changing technology and apply it to business needs
• Strong in use of business analysis tools such as, Microsoft office suite, visualization, and requirements management tools to interpret, condense, and communicate complex graphical and statistical information
• Experience supporting Financial applications
• Experience supporting a "High Touch" customer with real time needs and requirements
• Experience supporting mainframe, ERP and/or n tier applications in a highly configurable and complex distributed technology environment
• Experience in some form of Financial Service industry
• Experience with financial audits, SOX controls and other regulatory institutions and practices
• A broad exposure to Financial systems lending to a deep technical understanding

Paladin Consulting