Peripheral Operator

• Operate under the lead of a more senior staff member computer peripheral equipment such as printers, finishing, material handling or mail processing machines and/or infrastructure support equipment.
• Execute basic peripheral machine jam and operator level service actions.
• Prepare production control reports under the direction of more senior operators or supervisors.
• Perform a variety of clerical tasks related to inventory or outgoing product control using automated or manual means.
• Interact with computer terminals or personal computers to queue work, post information, and respond to console messages.
• Do manual document assembly, postage application, or packaging as needed.
• Perform other duties as assigned.

• 1 year of data center/print center related work experience preferred.
• Technical Knowledge:
• A general working knowledge of computer peripheral hardware or the ability to learn this knowledge is required as entry into this position.
• A solid grasp of basic math skills is essential to maintain product controls.
• Business Knowledge & Partnership:
• The individual requires limited knowledge of the product content, and is expected to develop an understanding of the organization of the home and field organizations through this position.
• Problem Solving & Decision Making:
• Problem solving skill are required within the scope of typical peripheral equipment jams and exception handling, as well as the ability to determine errors in production at points either before or after the peripheral process the operator is supporting.
• The individual must be able to identify peripheral equipment problems and escalate as appropriate to a lead operator or supervisor.
• The individual must also be able to identify production situations that are not correct, such as documents out of sequence, inappropriate fliers, quality issues in printing or stock, and, in hardware operations, unexpected delays in equipment support.
• Team Orientation:
• Individual must constantly work in a team environment with peers performing similar activities involving output finishing or hardware operation.
• Communication Skills:
• The individual must be capable of clear oral communication with unit lead operators, managers and occasionally home office programmers via telephone.
• Planning and Project Management:
• This position requires little planning competency.
• Incumbent must be competent in planning his individual job layout, materials, and the like to accomplish production.

• High school diploma or equivalent combination of education and experience
• Basic computer skills and knowledge of Microsoft Office products
• A solid grasp of basic math skills
• Be able to lift 50 lbs.

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

The Travelers