Banquet Operations Manager (Special Events)
SRC
- Burbank, CA
- $75,000-90,000 per year
- Permanent
- Full-time
- Industry leading compensation + bonus program
- Comprehensive Health Plans that include, a variety of medical and dental plans, employer contribution HAS for yourself and dependents.
- Variety of Supplemental Benefit Plans for life’s unknowns
- 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
- Employer paid life Insurance throughout the length of employment
- Monthly Reward Dollars to use at various company locations.
- Paid vacation starting at 2 weeks per year
- Paid/Floating holidays for 5 major holidays
- 24 hours paid Sick Time renewed yearly
- Education Assistance Program (EdAP) for hospitality related education growth
- Employee Assistance Program (EAP) to assist with work life balance
- Management Referral Program with a $4,000 payout for qualifying management positions
- Oversee and manage all aspects of banquet operations, ensuring seamless execution of events and maintaining exceptional service standards.
- Provide leadership and training to banquet staff, fostering a positive and efficient team environment.
- Develop and implement standard operating procedures (SOPs) to ensure consistency and excellence in service delivery.
- Create and manage employee schedules, ensuring adequate coverage for events, including nights and weekends.
- Collaborate with the events team to plan and execute various functions, including weddings, corporate events, social gatherings, and themed celebrations.
- Uphold the reputation of Castaway as a premier dining and event destination, ensuring that every guest receives a 5-star experience.
- Strong knowledge of Food & Beverage service procedures, strong background in hospitality in a full-service, upscale high-volume private event environment
- 3 years related experience as a Banquet Manager or similar role in an upscale, high-volume environment. Must have some special events experience.
- Must be able to create and maintain a team-oriented atmosphere, and ensure that employees are appropriately trained and have an adequate work load.
- Excellent interpersonal, verbal, and written communication skills.
- Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook.
- Must be able to clearly and effectively communicate in English.
- Full-time
- Schedule may fluctuate based on departmental requirements.
- Physical demands include light work, prolonged walking and/or standing along with the occasional exertion of up to 25lbs of force.
Multitasking: Required Advanced
Team Player: Required Advanced
Leadership: Required Advanced
Detail Oriented: Required Advanced
Customer Service: Required Expert
Conflict Resolution: Required Novice
Communication Skills: Required AdvancedBehaviors : Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Thought Provoking: Capable of making others think deeply on a subject
Leader: Inspires teammates to follow themEducation : High School
BachelorsExperience : 2 years: Banquet Manager or similar