Customer Services Specialist Bilingual
Soluciones Creativas
- Belén, Heredia
- Permanente
- Tiempo completo
Excellent English and Spanish proficiency Speak, read and write.
Minimum qualification is High School Diploma fifth grade Bachelors degree.
Excellent interpersonal and communication skills, written, and oral communication skills.
Ability to work flexible shifts, including weekends
Must be willing to learn about new technologies such as drone delivery
Experience working with Microsoft Office Word, ExcelResponsibilities
Answering telephone calls and email or chat inquiries from customers located in the United States English and Spanish speaking
Responsible for researching and resolving complaints to ensure customer satisfaction.
Answering drone delivery questions, order and delivery questions, and resolving onboarding or delivery issues.
Continually maintain working knowledge of all company products, services and promotions.
Working in a fast paced and constantly changing environment
Salary600.000 colons per month
CompuTrabajo