Human Resources Manager- San Antonio Airport
Paradies Lagardère Travel Retail
- San Antonio, TX
- Permanent
- Full-time
- Drive and Support talent acquisition initiatives that contribute to sourcing, interviewing, and selecting individuals that help to build bench strength within the platform.
- Be a visible presence. Available to members of the management team, hourly associates, guests, and airport partners.
- Lead and guide the new hire and onboarding process.
- Assist in implementing the organization’s performance management process through coaching, educating, and providing feedback.
- Conduct regular audits of various processes to ensure efficiency and compliance (IE: employee files, training modules, etc.)
- Conduct effective, thorough, and objective investigations.
- Prepare counseling and follow-up with the delivery of documentation.
- Partner with the Regional Human Resource Manager on various human resource topics and duties.
- Ensure all compliance-based and brand-specific training is completed by the due date.
- Ensure performance goals and expectations for your team are met. Following up consistently and providing feedback on an ongoing basis.
- Ensure performance evaluations are delivered on a timely basis.
- Guide, train, and direct business partners and Associates on the execution of Human Resource policies and processes to ensure appropriate legal (EEO, ADA, FMLA, Workmen’s Compensation etc.) and corporate compliance.
- Complete personnel/payroll-related administrative duties, as assigned accurately, on time, and following company policies and procedures.
- Adhere to security and loss prevention procedures that are in place to protect associates, guests, and company assets.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly if a guest or associate is injured.
- Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
- Develop associate incentives and other rewards and recognition programs to enhance associate morale, promote employee engagement and maintain a positive associate culture.
- Act as an advocate for associates and maintain the company’s Open Door Policy.
- Act as a trusted resource to Managers and Associates on various human resource topics and guide associates to people, tools, and resources.
- Active participant and lead, driving associate engagement through a variety of methods, including the annual engagement survey.
- Counsel associates on resources available to assist with wellness, leaves, and other company programs.
- Assist operations when needed.
- Other Duties as assigned.
- Knowledge of employment law (i.e. Wage and Hour, FLSA, ADA, FMLA, EEOC, etc.)
- Knowledge of local, state, and federal laws
- Ability to communicate at all levels of the organization.
- Strong organizational skills as they relate to investigations and documentation.
- Exceptional conflict management skills and commitment to confidentiality in all aspects of HR functions
- Effective training and facilitation skills for large and small groups
- Proficiency with MS Office (Word, Excel, Outlook, Access, PowerPoint) and HRIS system
- Strategic, analytical, detailed, energetic, and able to work in a fast-paced, team-oriented environment.
- Self-motivated and directed.
- Strong presentation skills
- Legal Age: 18 Years
- Education or Equivalent Experience: 3 to 5 years of experience in Human Resources, preferably in the Food and Beverage or Retail environment.
- Supervisory/Managerial Experience: 2 or more years
- Schedule: May require some nights, weekends, and holidays and alternate shifts.
- Must be able to sit, stand, and/or walk for extended periods of time.
- May require some lifting up to 10 lbs.