MFC Store Manager - Rabat
Glovo
- Rabat
- CDI
- Temps-plein
- We have an ''office-first'' culture and we place collaboration at the center of everything we do!
- We have a non-vanilla personality and feedback mindset. We don't shy away from difficult conversations - we see them as a gift!
- We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
- We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.
- We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
- We take ownership of our career development. We don't believe in linear and predictable career paths - we create the job of our dreams!
- We embrace opportunities to move the needle and make an impact beyond our scope.
- Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
- We invest in doing good by dedicating time and resources into social and environmental initiatives.
- We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.
- Ensure a safe work environment for all of your team
- Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.
- Proactively identify and lead process improvement initiatives
- Balance labor, ensuring that you are operating a balanced and efficient Micro Fulfillment Center while meeting all production goals
- Embrace a start-up mentality and emphasize Glovos' Core Values
- Control inventory levels and make orders accordingly
- Responsible for at least one Micro Fulfillment Center.
- You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.
- Motivating, coaching, reporting, and providing feedback on pickers' performance continuously.
- Coordinate physical and virtual workflows, or flow of orders and materials to ensure products are dispatched on time.
- Allocate labor, lead meetings, direct and assign job duties for pickers.
- Perform in-depth problem-solving in all areas to ensure successful and continuous operations.
- Train, audit, and support employees to perform Glovo standard operating procedures and utilize equipment and software
- Ensure pickers have the proper tools to perform the job and coordinate repair or replacement when needed
- Report and escalate systemic issues to management as necessary and in a timely manner
- Review and update Standard Operating Procedures according to Glovo best practices
- Fully understand processes and daily goals, and make recommendations to improve performance
- Identify, address, and resolve safety hazards within the Micro Fulfillment Center.
- Perform administrative duties, and additional functions, as needed and determined by management
- Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps...) to create and implement initiatives.
- 1-2 years of relevant experience as a shift leader in retail
- Good communicator and motivator
- Problem-solving skill
- Good logical reasoning
- People management skills (team of 5-10)
- Prioritization and execution excellence
- Working knowledge of Six Sigma tools and Lean techniques
- 💪 Private health insurance to keep you at your peak.
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- 🧠 Online therapy and wellbeing benefits to ensure your mental well-being