Part Time Retail Store Associate - Albuquerque, NM (Cottonwood)
5.11 Tactical
- Albuquerque, NM
- Permanent
- Part-time
- Demonstrates 5.11 Tactical’s values and mission through customer service and brand experience
- Maintains expert knowledge of products and services offered
- Recovers and replenishes products on sales floor according to brand presentation standards
- Processes merchandise shipments effectively
- Provides an efficient and satisfying cash wrap experience
- Assists in housekeeping duties to maintain a neat, clean, and professional store experience
- Execute alteration fitting and customization orders (in selected stores only)
- Maintains a 100% focus on the customer
- Takes initiative to establish customer relationships and provide excellent service
- Determines customer needs by asking open-ended questions ACHIEVE RESULTS
- Accountable for individual sales goals and shows accountability for store goals
- Expands a customer’s purchase with additional products related to their specific needs
- Works well with team members to ensure store success
- Maintains an awareness of Loss Prevention practices
- Communicates ideas and concerns to the Leadership Team
- Demonstrates the ability to engage customers with a positive and friendly attitude
- Strong computer skills – MS Office Suite and ability to operate a retail POS system
- Possesses desire to become an expert about products and educate customers
- Exhibits comfort with contacting customers after the sale to build relationships
- Schedule flexibility to include evenings and weekends