Microsoft Application Support Analyst
Wits Solutions Inc
- Camp Pendleton, CA
- Permanent
- Full-time
- 2+ years of experience in building client-side SharePoint solutions using JavaScript, jQuery, CSS, HTML.
- 4+ years of experience working directly with clients, developing and executing SharePoint, O365 project plans.
- 3+ years of experience in managing, training personnel and documenting O365 environments and developed applications.
- Microsoft 365 Certified: Fundamentals (Exam MS-900) or Amazon Web Services (AWS) Cloud Practitioner Certification.
- Each member of this contract shall adhere to DoD 8570.01-M and poses the requisite certification per DoDD 8140.01, Cyberspace Workforce Management dated 10/5/2020.
- Bachelors Degree
- Possess one of the following Microsoft certifications:
- The contractor shall provide technical support and training of O365 applications such as: Teams, SharePoint Online, Outlook, OneDrive, Power Apps, and Power Automate.
- The contractor shall work with the sections to conduct business analysis and process improvement to advise best business practices through implementation of Office 365 solutions and on premise SharePoint 2013/2016 environments.
- The contractor shall integrate within the project and change management lifecycle of I MEF to promote and integrate new technology and initiatives mandated by USMC and DOD.
- The contractor shall implement SharePoint Online and On Premise solutions using both Out of the Box (OOTB) solutions, custom designed web parts, pages, views, lists and document libraries.
- The contractor shall provide a persistent and adhoc O365 application and on premise SharePoint support before, during, and after exercises and in support to deploying and deployed forces.
- The contractor shall provide technical support in the development of customized SharePoint web parts using HTML, PHP, XML, C++, PERL, VBA, Access Basic, Visual Basic, Microsoft Scripting, MS SQL, JavaScript, CSS, and SharePoint Designer.
- The contractor shall support a service desk and trouble ticket resolution, executing up to (50) service tickets per week, providing support to customer and resolving 75% of tickets each week.