Legal Recovery Claims Specialist → Denver, Colorado Full-Time

• Lucrative monthly commission structure based on a tiered system. Earn up to $6K per month!
• Hybrid split schedule with three days in the office and two from home.
• A collaborative team to help motivate and offer up some friendly competition to keep things fun in the office.

• Recovery of repair and replacement costs on third-party CATV and Power & Gas damages across multiple states.
• Individuals will learn, understand, and be able to utilize state dig laws and statutes, 811 excavator requirements, NESC standards, CGA guidelines, etc.
• Develop a professional working relationship with the damaging parties, on-site field investigators, management team, and other personnel.
• Achieve monthly recovery targets set by the department.
• Make 40-50 combined inbound/outbound calls daily for approximately two hours of phone time per day.
• Learn the functionality of the company’s Claims Database Tool and enter all notes and documentation within the tool throughout the recovery process.
• Use of a calendar and diary system to coordinate handling claims to be worked twice a week.
• Resolve and negotiate claims recovery via phone, email, and letter.
• Follow advanced claim handling procedures as detailed by the OPD Claims Manager.
• Be able to support claims investigation packages with photographs, narratives, job costs, and site sketches, locate tickets and other components provided to you by the field investigator, and visualize and understand the damage scene to accurately defend liability.
• Work directly with liable parties’ insurance providers and counsel to defend claims and negotiate settlements.
• Work directly with claims departments and management of liable parties, from small businesses to large corporations to municipalities.
• Attend weekly department meetings to discuss individual and team recovery numbers and goals.
• Maintain a working knowledge of the entire PRG claims process.
• Familiarity with typical legal recovery processes, including terms and actions such as judgments, summons, interrogatories, injunctions, arbitration, mediation, etc.
• Ability to work with the OPD Recovery Attorney to maximize recovery efforts and strategies.

• Proficient in Microsoft Word, Outlook, and Excel, as well as able to navigate various operational tasks on a computer.
• Minimum 2-3 years of bill collections, legal recovery, law firm environment, claims, recovery, and insurance industry experience required, emphasizing escalated claim or account situations.
• Knowledge of recovery or insurance claims negotiation and settlement process preferred.
• Knowledge of construction, cable industry, and utility locate industry helpful.
• Exceptional writing and communication skills, focusing heavily on phone and email.
• Previous experience dealing with Business-to-Business construction, claims, or recovery is strongly preferred.
• Some college experience preferred.

• $26 to $29 per hour
• Lucrative commission structure
• Health benefits that include medical, dental & vision
• 401(K) Plan
• Flexible Paid Time Off
• Holiday pay so you can enjoy time with your friends and family.

Project Resources Group