Customer Relationship Representative - AEC - Houston, TX
PeopleReady
- Houston, TX
- $19.20-24.00 per hour
- Permanent
- Full-time
- Be aware of current job order openings in market and pipeline job orders. Focus on relevant activities to fill current need.
- Accountable for fill rate targets directly tied back to activities completed.
- KPIs will include candidate volume, onboarding rate and dispatch rate.
- Assist on the ground recruitment activities which include but are not limited to market hiring events, job fairs, community partner relationship management and meet customer requests.
- On occasion, complete client check-in for large projects and events.
- Distribute PPE to our customer and associates as needed. Track distribution and usage to enable cost reduction and build out of budgets.
- Administer associate drug testing based on customer needs.
- Set up and assist on-site client orientation as needed.
- Subject matter expert on JobStack.
- Consistently support all company values of integrity and respect through actions and commitment.
- Provide exceptional service to customer and associates.
- You can solve any problem. You love to win and determination and self-discipline have taken you far. You're a true self starter.
- There are no slow days in this fast paced, high-demand position. Your “multi-tasking” skills will be put to the test as you juggle multiple requests and regularly face unexpected challenges that don't have easy answers.
- You're someone who can take a few deep breaths and shake it off when emotions get high. If you're more reactive, or tend to take things personally, you're not going to find happiness in this job.
- Even if you've had limited experience, you're willing to learn how to look someone in the eye and have honest, transparent and courageous conversations. Your aptitude for influencing even the most stubborn people with your delicate powers of persuasion will come in handy!
- Proven success in meeting all KPIs and metrics
- Experience interacting with customers and associates
- Strong verbal and written communication skills
- Solid organizational skills and attention to detail
- High School Diploma or equivalent education or degree
- Minimum of 1-3 years' experience preferred in the staffing industry with focus on increasing fill rates, recruiting and customer engagement.
- Must have valid driver license, registered vehicle, and vehicle insurance
- Employee is frequently required to stand, walk, sit, talk, and/or hear for long periods of time. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move 25 pounds.
- Ability to work flexible hours, including nights and weekends as needed