Dispute Resolution Advisor II
Iron Mountain
- Bogotá DC
- Permanente
- Tiempo completo
- Proficient in English (Written & Spoken)
- Field Of Study: Business, Finance or similar.XX
- Proficient in Google/ MS Office Suite, primarily Microsoft Excel
- Ability to understand and utilize multiple systems for billing and/or collections and dispute management.
- Excellent analytical, communication (verbal and written) and organizational skills
- Ability to prioritize issues in a timely, efficient manner, and manage a cyclical workload
- Ability to multitask and work under pressure with minimal supervision
- Must be able to build relationships with customers internally and externally
- Partner within group and across groups to meet or exceed department’s goals and objectives
- Escalate account service suspension recommendations to management for review and credits based on IM policies
- Makes recommendations for settlements to the AR Teams
- Be part of an ever evolving global organization focused on transformation and innovation
- A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
- Global connectivity to learn from 26,000+ teammates across 52 countries
- Be part of a winning team who embrace diversity, inclusion, and our differences
- Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement