Retail Store Manager
Hudson Group
- Phoenix, AZ
- $60,000-66,000 per year
- Permanent
- Full-time
- Competitive Salary of: $60,000 to $66,000 annually
- Daily Pay- Get your money as you earn it
- Hudson PerkSpot Discount
- 20% Hudson Employee Discount
- 50% Hudson Food and Beverage Discount
- PTO
- Personal and Parental Leave Programs
- Medical, Dental & Vision Insurance
- Company Paid Life Insurance
- Employee Recognition Programs
- Advancement and Growth Opportunities
- On-going Training & Development
- The Business Partner Manager is responsible the day-to-day responsibilities for stores in an airport assigned to the ACDBE joint venture partner(s).
- Work along with the General Manager of the Hudson Group retail locations at their respective locations and reports directly to the ACDBE joint venture partner(s) and acts as a liaison between the joint venture partners and airport management hiring staff, scheduling and providing disciplinary procedures regarding staff for ACDBE joint venture managed stores.
- Ensuring the operation's profitability; communicating day to day operational information to the joint venture partner(s). This is done by sending weekly reports or other pertinent information regarding sales and profitability of the operation.
- Working at the Phoenix Sky Harbor International Airport
- Provide flexibility to work any shift, any day of the week, including weekends & holidays
- Work a full-time schedule
- Manages store inventory, ensuring stock is maintained at appropriate levels
- Orders books and other bookstore merchandise- EDI transmission &/or Phone or Fax
- Pulls and processes product returns (identify appropriate titles)
- Controls payroll and expense through maximizing staff productivity, properly and efficiently allocating labor, and by monitoring monthly store expenditures against budget.
- Understands and uses monthly financial reports and stock ledgers to monitor and control expenses, improve profit margins, and control inventory levels.
- Protects company assets by ensuring that all policies and procedures are consistently enforced and adhered to by staff and suppliers.
- Minimizes inventory shrink through regular physical inspections;
- Ensures that consistent excellent customer service is delivered by knowledgeable and professionally trained associates.
- Works closely with merchandising department and regional merchandise manager in implementing corporate and local merchandising initiatives.
- Processes product into the inventory management system to ensure system accuracy.
- Merchandises store to focus on key titles and maximize sales potential - execute basic tenets of store merchandising policy (including promotional compliance)
- Participates in staff hiring process, conducting interviews and identifying potential booksellers
- Trains staff to ensure that they can perform all required tasks
- Supervises staff to ensure all duties are performed, delegates task and follows up to insure proper and timely completion
- In addition to individual store responsibilities for the ACDBE location, the Business Partner Manager may be responsible for other stores under the General Manager of the venture.
- High School Graduate or equivalent; Associates degree or above preferred.
- 3-5 years of retail store management experience. Multi-store management experience required for multi-store location
- Strong leadership qualities and organizational skills.
- Good analytical business thought processes and problem-solving skills.
- Able to coordinate multiple tasks and projects.
- Excellent time management skills and attention to detail.
- Effective interpersonal skills when dealing with customers, subordinates, peers, landlords, suppliers, and superiors.
- Flexibility to work periodic long and/or irregular hours, weekends, and holidays.
- Fluent computer skills in Microsoft Office, Word and Excel.
- Plans and executes daily operation of stores with General Manager; Leads/ Operation Managers, Supervisors and staff.
- Provides enthusiastic, positive reinforcement and guidance to store staff.
- Delivers/receives information to/from corporate office/staff.
- Monitors suppliers' activities.
- Ensures all associates adhere to the Traveler's Best Friend behaviors.
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