Retail Ready to Wear Sales Support Associate, Domain - Part Time
Macy's
- Austin, TX
- Permanent
- Part-time
- An inclusive, challenging, and refreshingly fun work environment
- Empowerment to perform impactful work with tangible results
- Competitive pay and benefits rooted in principles of equity
- Coverage across medical, dental, vision, and retirement
- Employee Assistance Program (mentalhealth and financial literacy resources)
- Fully-Funded education benefits may include 100% of tuition,books, and fees
- Merchandise discounts
- Colleague Resource Groups (CRGs), give-back/volunteer opportunities
- Customer Service:Make the customer the number one priority. Greet and assist customers, recommend items, assist customers with locating product and upsell
- Leverage apparel productknowledge to increase sales by educating and assisting the customer in the fitting room. Demonstrate full understanding of store products, services, loyalty programs
- Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion
- Make product recommendations and offer customer options using knowledge of trend and key items to help customers find what they need
- Achieve goals on a daily/weekly basis
- Sales Support: Maintain and recover the selling floor, ensuring all sizes, colors and styles are represented
- Respond to customer requests for additional merchandise or other assistance, including sharing how to use the Macy's App to shop and compare
- Maintain selling floor presentation following company merchandise directives
- Ensure fitting roomsare customer-ready by promptly clearing merchandiseandreturning it to the appropriate area on the selling floor
- Maintain communication with store leadership team including CustomerExperience Managers and Style Merchandise Managers for support on driving sales
- Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Enjoy meeting people, learning about them, and sharing information.
- Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
- Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
- Frequent use of computers and handheld electronic equipment.
- Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision.
- Lifting and moving items weighing up to 30 lbs.