Solutions Engineer - APIs
Rocket Lawyer
- USA
- $75,000-110,000 per year
- Permanent
- Full-time
- Recommend integration strategies, solution architectures, platforms, and application infrastructure required to successfully implement solutions with Rocket Lawyer's APIs and products
- Develop and maintain deep knowledge and understanding of Rocket Lawyer's existing and future products and services
- Partner with the Rocket Lawyer Business Development & Partnerships team by owning all technical aspects of the opportunity
- Technically qualify business opportunities, raise key customer technical objections, and develop a strategy to resolve technical blockers with the product engineering team
- Support the technical relationship with Rocket Lawyer customers, including product and solution demos, proof-of-concept work partner directly with the engineering team to prioritize new features and technical developments
- Work to demonstrate and prototype Rocket Lawyer product integrations in customer/partner environments
- Review and ensure smooth onboarding of new API partners
- Responsible for triaging partner issues post-launch and ensuring they are escalated to the appropriate teams
- 3+ years in a client facing sales, presales, consulting, or technical architect roles (preferably selling cloud solutions to support, sales, or marketing organizations)
- A combination of hands-on technical skills and business acumen
- Experience presenting and delivering technical pitches
- Experience as technical sales engineering or as solutions consultant in cloud enterprise environments
- Previous experience in Fintech, Security, SaaS is a plus
- Authentic: You're authentic, energetic, persuasive. You love collaborating with and interacting with people from all walks of life.
- Problem Solver: You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist “this is how it's always been done” thinking.
- Collaborative: You love working with partners, customers and colleagues. You love making others better at their job. You have the ability to collaborate effectively with cross-functional team members within the organization.
- Strong sense of ownership: You are passionate about the work you do and are committed to owning your work at every level. You are comfortable flexing your skills and providing support across the business to support your partners and objectives regardless of job titles and responsibilities.
- Learning on the Fly: Open to change and learn quickly when faced with new problems - you quickly grasp new concepts and can apply them to your work. You are relentless in finding solutions to existing and new issues.
- Metrics Oriented: Analytical and metrics-oriented. You use data-driven decision making and judgment to pursue business opportunities and deals.
- Empathetic & Compassionate: You have a general concern for the wellbeing of others and the desire to work on problems that maximize a positive environment for others.
- Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
- Unlimited PTO
- Competitive salary packages
- Life insurance
- Disability benefits
- Supplemental Optional Life Insurance Benefits
- FSA Options Optional
- HSA with Company Match
- 401k program with Company Match
- Fertility Assistance and Planning options
- Gympass & Classpass fitness platforms
- Comprehensive Pet Insurance options
- Financial Wellbeing & Student Loan Program access
- Access to additional Mental Health & Wellbeing resources
- Pre-tax Commuter/Transit Benefits
- Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates