Project Coordinator
- Saint Louis, MO
- $18.00-20.00 per hour
- Permanent
- Full-time
- Address and manage customer needs and concerns, notify management and ownership as needed
- Answering calls, providing customer service and documenting messages
- Coordinates office schedules, modifications to schedules.
- Management of compliance documentation, business resume and national account programs
- Works with collections for collecting deductibles, progress payments and final payments.
- Maintains notes in job management system.
- Supporting marketing efforts and continuing to grow personally and professionally in the business
- Coordinate and communicate with insurance companies, agents and clients regarding work flow from job beginning to end.
- Respond to customer concerns in a timely manner.
- Ability to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism
- Aptitude with handling customers, showing patience, empathy, and clarity of ‘message’
- Skilled with organization, record keeping and close attention to detail
- Respect for safety and brand identity guidelines. Ability to present yourself professionally
- Talent in identifying and maximizing opportunities to build relationships with teammates, clients, and customers to create win-win situations and support the business.