Field Property Claims Specialist, Nova Scotia
Intact Financial
- Dartmouth, NS
- Permanent
- Full-time
- Conduct field inspections to evaluate property damage and evaluate replacement of restoration requirements, including direct and in-person contact with insured, claimants and service providers.
- Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness.
- Maintain effective communication channels with claims departments.
- Coach other appraisers and adjusters when required.
- Establish and maintain productive business relationships and liaise with repair facilities and other service providers.
- Assist in the screening and review of the vendor's performance to meet professional and corporate standards.
- Prepare repair estimates and obtain cost agreements from contractors or quotations on the restoration/replacement.
- Prepare total loss evaluations and facilitate their disposal, if applicable.
- University degree or any combination of training and experience deemed relevant for the role
- Minimum 3 years experience in property claims
- High-level knowledge of the Xactimate/XactAnalysis estimating software
- Comprehensive knowledge of mitigation (IICRC), construction, and repair procedures
- Effective verbal communication skills, with experience in interviewing, coaching others, and dealing with clients
- Good written communications skills to draft claims reports
- Have a valid driver's licence and a good driving record.