Service BDC

Phil Long Ford of Chapel Hills

  • Colorado Springs, CO
  • $25,000-37,000 per year
  • Permanent
  • Full-time
  • 24 days ago
  • Apply easily
The BDC Representative is responsible for following up and scheduling appointments on inbound and outbound calls and internet leads generated in the service dept.Essential Duties
  • Effectively respond to all phone inquiries and internet leads for the service dept.
  • Schedule appointments for the service department.
  • Have a thorough knowledge of the dealership's products and services.
  • Check E-mail frequently throughout the day and respond to customers' inquiries immediately/in a timely manner.
  • Coordinate with Business Development Manager on appointments and follow up.
  • Other duties as assigned.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Education and/or Experience
  • High School Diploma
Job Related Knowledge, Skills and Abilities:
  • Communication Skills
  • Customer Service Skills
  • Dependable
  • Coachable
Benefits (Eligibility dependent upon employment status)
  • Medical • Dental• Vision• PTO• 401k• FSA/ HSA• Basic Life Insurance• Long Term Disability• Legal Insurance• Employee Assistance Program• Onsite Fit Factories• Employee Clinics

Phil Long Ford of Chapel Hills