Personal Lines Account Manager
Leavitt Group
- Lenoir City, TN
- $47,000-52,000 per year
- Permanent
- Full-time
- Personal Lines Account Manager will handle customer service requests in a professional and knowledgeable manner.
- They will determine all impacts/needs associated with the service request, including impacts to other coverages or policies.
- During routine service contacts, they will also use their knowledge to identify any coverage gaps associated with a customer’s request and educate the customer on ways to mitigate their risk.
- The Account Manager will document all contacts, maintain customer records and files in a professional manner, and update customer information as appropriate for accuracy.
- They will maintain effective and timely follow-up systems and verify transactions with customers.
- They will effectively utilize technology to perform assignments and requests.
- Additionally, they will use knowledge of personal lines products, carriers, and agency and carrier rules to service customers effectively.
- Additional responsibilities could include drafting and sending correspondence, and other tasks of a service nature and other duties as assigned.
- In addition to inbound service calls, the Account Manger performs service activities to support their team and their manager or others, consistent with the responsibilities outlined above.
- Property and Casualty
- 2 years Agency experience preferred
- AMS360 experience
- Excellent communication skills; verbally and written.
- Detail oriented and able to maintain compliance standards.
- Must be dependable, provide timely response, and complete of work activities.
- $47,000 - $52,000 depending on experience
- Health Insurance
- Dental and Vision Insurance
- 401(k) with matching employer contributions.
- HSA and FSA
- Paid sick and vacation leave
- A Wellness Program