Front Desk Receptionist - Healthcare
BayMark Health Services
- Los Angeles, CA
- $16.97 per hour
- Permanent
- Full-time
- Performs secretarial duties - includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
- Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes - including scheduling, patient check in, insurance verification, payment collection and follow up calls.
- Assists in obtaining patient histories from other NTP's, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
- Office maintenance - ensure children's play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
- If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
- Other duties, as assigned.
- High school diploma or equivalent with at least 1-year prior experience in an office setting.
- Excellent customer service skills and professional public presentation skills, including telephone etiquette.
- Proficient in basic PC skills. Microsoft Word and Excel preferred.
- Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
- Ability to maintain routine records and communicate effectively, both orally and in writing.
- Self-directed with the ability to work with little supervision.
- Flexible and cooperative in fulfilling all obligations.
- Satisfactory drug screen and criminal background check.
- 401K match
- Medical, Dental, Vision Insurance
- Accident Injury, Hospital Indemnity and Critical Illness Plans
- Company paid Short & Long Term Disability
- Company paid Basic Life Insurance
- Paid Time Off
- Bereavement Leave
- Flexible Sick Time
- Employee Referral Program