Service Advisor (Longmont)
Valley Nissan
- Longmont, CO
- Permanent
- Full-time
- Medical & Dental insurance
- Paid Vacation
- Closed Sundays
- Great work environment
- Wonderful culture
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Proven record of achieving exceptional Customer Satisfaction
- Ability to multi-task and prioritize in a fast-paced environment
- Attention to detail and strong organizational skills
- Basic knowledge of automotive systems and repairs
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- Computer literacy
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus