Retail Department Manager - Firearms, Waterfowl & Camping
Bass Pro Shops
- Memphis, TN
- Permanent
- Full-time
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
- Meets or exceeds all financial plans as set by the Company.
- Executes all Sales plans as directed by the Company.
- Opens and Closes the Store.
- Obtains “Manager on Duty” responsibilities.
- Maintains planograms as set by the Corporate Office.
- Staff the Departments with “service” oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment.
- Resolves customer and associate issues.
- Carries out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
- Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
- Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.
- Ability to calculate figures and amounts such as discounts, commissions, and percentages
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret a variety of other financial, legal, and technical information
- Ability to read and analyze certain reports. Ability to write reports and business correspondence
- Ability to effectively present information and respond to questions from Managers, associates, customers, and the public
- Ability to conduct meetings and presentations to groups
- Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
- Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
- Demonstrated use of Team concept of Management
- N/A
- Regularly performs computer work, walks, and stands
- Occasionally sits and lifts up to 50 lbs.
- Occasionally ascend or descend ladders, stairs, step stools, etc.
- Occasionally operate machinery and/or power tools
- Occasionally operate motor vehicles or heavy equipment.
- Occasionally work in low or high temperatures
- Occasionally work in outdoor elements such as precipitation and wind.
- Occasionally work in noisy environments
- Occasionally work in hazardous conditions
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops