Security Monitoring Agent- Swing Shift
Empyreal Logistics
- Englewood, CO
- $18.00-22.00 per hour
- Permanent
- Full-time
- Troubleshoot and maintain facility and vehicle tracking, security, and systems to ensure strict compliance with security protocols.
- Maintain safe and secure vehicle and facility environments with the goal of ensuring that all employees work and return home safely.
- View and monitor facility and vehicle remote surveillance cameras and security systems.
- Monitor, maintain and troubleshoot remote connectivity to facility and vehicle communications, tracking, security, and camera systems.
- Ensure mobile device tracking and security systems are communicating properly.
- Manage and maintain vehicle communication, access, and tracking systems through effective utilization of physical and electronic locking and tracking software and mechanisms.
- Monitor and verify personnel, vendor, and visitor access to Empyreal facilities.
- Coordinate extensively with on-site operations and personnel, such as the logistics and cash services management units.
- Provide incident summary reports to Security Systems Administrator and other Empyreal executive staff as required.
- Respond to security system support requests from branch personnel.
- Interact and consult with Security Systems Administrator in the design, deployment and maintenance of facility and vehicle tracking and security systems and equipment.
- Ensure facility security cameras are operational and configured properly to ensure efficient and accurate video footage.
- Communicate with security system vendors and recommend improvements, upgrades and changes to facility and vehicle tracking and security systems.
- Provide facility and vehicle tracking and security system support to branch personnel.
- Search, access, transfer and archive facility and vehicle footage, as necessary.
- Facilitate the transfer of video footage to branch personnel, clients and/or law enforcement as necessary or as authorized by Empyreal executive team.
- Ensure security systems are protected from physical harm, viruses, unauthorized users, and damage to data by deploying and verifying established systems security procedures.
- Document and bookmark any incidents or injuries making notes of the occurrence and circumstances around them.
- Maintain the highest level of integrity, dignity, and standards both on an internal and external basis; maintain high ethical standards and protect the Empyreal's reputation by delivering high quality, reliable programs, and services which meet customer expectations.
- Perform other duties as assigned.
- High school diploma or equivalent is required. Some college coursework is preferred.
- Two plus years of experience in using, installing, administering, and maintaining security systems and surveillance equipment is essential.
- Knowledge of security architecture, security policies and procedures, and best practices.
- Proficiency with Microsoft windows-based hardware and software, Google Android-based mobile devices, GPS tracking systems, facility security access systems, security access systems, and other security devices, equipment, and peripherals is needed.
- Ability to communicate effectively with internal customers, clients, vendors, and service providers is required.
- Must be able to lift up to 50 pounds.
- Trustworthiness and the ability to act quickly, effectively, and with integrity is of utmost important.
- Must have excellent observation skills and attention to detail.
- Excellent recall and retention of information is needed.
- Ability to maintain strict confidentiality.
- Ability to work under pressure dictated by event schedules and project timetables.
- Ability to read, understand and interpret written and verbal instructions and reports.
- Knowledge of CCTV and Access control systems.
- Valid driver's license and clean driving record are required.