E-Commerce Affiliate Program Manager
Hadley Designs
- Venezuela
- Permanente
- Tiempo completo
- 1 Creator Connections Campaign Created Per Day
- Reaching out to affiliates that are generating the most revenue, enhancing relationship-building efforts and encouraging them to post more and talk about other products
- Analytics and Reporting: Monitor and analyze affiliate activity & performance
- Profitability Report: Work with Accounting controller to ensure affiliate marketing initiatives are profitable
- Develop and maintain CRM to follow up with affiliates to ensure they are posting about our products
- Develop strategies to further build relationships with good performing affiliates
- Develop strategy for who we provide free samples to and who we send 50% off promo codes to
- Identify facebook groups that may be a good opportunity for us to sponsor a post within
- Ensure new products are added to affiliate programs
- Create and publish a weekly affiliate newsletter informing affiliates of contests or new products we are running.
- Create contests to encourage additional sales from affiliates
- Create process to onboard new affiliates to Levanta to manage performance & increase the speed to promotion
- Oversea fulfillment of sample orders
- Review & Meet with customer service team weekly to get feedback from messages CS team handles. Create solutions for the problems identified.
- Create & Update SOP’s (Standard Operating Procedures).
- Stay up to date on affiliate & digital marketing Tips, Tricks & best practices.
- Create & maintain schedule for which products we are creating campaigns for on TikTok Shop & Creator Connections.
- Identify strategies to increase number of affiliates (ask new SMS subscribers to apply to be an affiliate)
- Review and update onboarding documentation and training materials based on feedback and performance data to streamline the process for new affiliates.
- Regularly engage with active affiliates to discuss their performance, understand their challenges, and provide support to optimize their campaigns.
- Assess individual affiliate performance to identify high performers and underperformers, and develop strategies to improve overall efficacy.
- Deploy and manage timely special offers or incentive programs for affiliates to boost performance, particularly during key shopping periods.
- Act as the primary contact for affiliate inquiries and disputes, resolving them efficiently to maintain good relationships.
- Conduct A/B Testing: Regularly test different aspects of the affiliate program, such as commission rates, promotional materials, and the affiliate mix, to optimize performance.
- Incorporate feedback from affiliates into program improvements to ensure the affiliate program remains competitive and attractive.
- Duplicate Commission Monitoring: Implement robust systems to cross-reference commissions and detect any irregularities or duplications in payouts.
- Various projects as requested by leadership.
- Strong written and verbal communication skills
- Problem Solving
- Ability to lead by example & encouraging teammates to live up to their full potential
- Learning based
- Service-based attitude
- Proven ability to succeed
- Growth focused
- Results oriented
- Attentive to details
- Digital marketing background
- Experience managing CRM database
- Experience running an affiliate marketing campaign for other companies
- Excellent analytical, organizational, and project management skills.
- Moderate to extensive experience in e-commerce management, with a preference for candidates familiar with platforms like Amazon, Shopify, ETSY, Walmart, eBay, and TikTok Shop.
- Proven track record of developing and executing successful e-commerce marketing strategies.
- Strong leadership skills with experience or potential to build and manage a team.
- High level of personal accountability
- Ability to work collaboratively with multiple teams and manage cross-functional projects.
- History of “owing” the job and never ever giving the job back
- Remote Work
- Flexible Time
- Paid training
- Access to Proprietary Information
- Join a team of exceptional individuals across the globe with management level experience
- Virtual Company Team Building Activities