Full Time Guest Service Representative
Nothing Bundt Cakes #44
- Oklahoma City, OK
- $13.00-14.00 per hour
- Permanent
- Full-time
- Applicant must be 18 years of age or older.
- No experience necessary. We will train on site.
- Previous experience in a retail, bakery or restaurant setting is a plus.
- Promptly greet walk-in and over-the-phone guests with genuine, helpful enthusiasm to determine their needs.
- Maintain a strong product knowledge to assist guests: sizing, flavors, pricing, special promotions, etc.
- Process guest orders efficiently and accurately, utilizing our point-of-sale system.
- Uphold a clean, organized bakery presentation, which may include routine sweeping, mopping, dusting, and cleaning.
- Restock retail merchandise and the cake display case to ensure a strong visual presentation.
- Assist the Crafter in preparation of cake decorations and packaging supplies as needed.
- Comply with all health and safety guidelines and Nothing Bundt Cakes policies and procedures.
- Maintain consistent work attendance and punctuality record.
- Must be available to work 32-40 hours a week. (Full Time)
- Must be available to work various weekday shifts between 8:30AM and 7:00PM.
- Must be available to work a minimum of 2 Saturday shifts a month between 9:30AM and 6:00PM.
- Must be available to work at least 1-2 Sunday shifts a month between 10:30AM and 4:00PM.
- Must be able to work additional hours during the holiday season as needed: Thanksgiving, Christmas, Easter, Mother’s Day, etc.
- Has strong interpersonal skills; is friendly, helpful, positive, patient, and can communicate well with others.
- Enjoys interacting with people to provide superior customer service.
- Can perform multiple tasks simultaneously while still being able to pay attention to detail.
- Is organized, detail-oriented and self-motivated.
- Has the ability to understand and carry out oral and written instructions.
- Understands basic math when needed and can provide monetary change using U.S. currency.
- Has the ability to operate a point-of-sale system.
- Has the ability to assist customers over the phone.
- Has the ability to stand for extended periods of time and work in a very fast-paced environment.
- Has the ability to lift moderate to heavy items (up to 20lbs) if needed.
- Flexible Hours and scheduling.
- Opportunity for cross-training in other positions within the bakery.
- Commission available.
- Pay starts at $13/hr depending on experience.
- Major Medical, Dental, and Vision available for Full-Time employees.