Senior Network Operations Technologist
Sheetz
- Claysburg, PA
- Permanent
- Full-time
RESPONSIBILITIES (other duties may be assigned)1. Escalation resource for issues / situations within the Network Operations team.
2. Perform advanced level operational, troubleshooting, and administrative duties for a diverse portfolio of network and communication technologies. These duties include device configuration, monitoring, and maintenance.
3. Provide technical advice and counsel to management and to less experienced IT personnel.
4. Facilitate teams that may include peer-level professionals, specialized technicians, managers, contractors, consultants and/or customers
5. Provide mentoring / coaching / technical advice to Network Operations personnel.
6. Administer advanced level phone system and video conference system configurations and functions.
7. Provision advanced level telecommunication circuits through vendor interaction and device communication.
8. Design and integrate advanced level architectures for multiple major information communication technology systems, while addressing resource capacity issues and providing leadership to these efforts.
9. Contribute to and coordinate development of Standard Operating Procedure documentation for the Network Operations team.
10. Provide evening and weekend system support as needed. Sheetz is open 24/7/365 and as such, our internal and external customers may require our system support at any time.
QUALIFICATIONS(Equivalent combinations of education, licenses, certifications and/or experience may be considered)Education
- Bachelor’s degree in another field of study which includes courses in computer programming, systems analysis, system development, or systems engineering is required.
- Bachelor’s degree in Computer Science, Management Information Systems, or Computer Engineering is preferred.
- 7 years of applicable experience in a technology environment, to include:
- 3 years of experience in a Network Operations role
- Experience with Cisco or Checkpoint technology solutions is preferred.
- Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) certification is preferred.
- General Office Equipment