Suites Administrator | Seasonal | Polar Park
Spectra Experiences
- Worcester, MA
- $22.00 per hour
- Temporary
- Full-time
- Take orders for suite amenities, including food and beverage items, special requests, and additional services.
- Provide recommendations and suggestions based on guest preferences and dietary restrictions.
- Accurately record guest orders using the appropriate ordering system.
- Ensure that all orders are entered promptly and accurately, including any special instructions or modifications.
- Coordinate with the kitchen to fulfill guest orders in a timely manner.
- Maintain accurate records of guest orders, including order details and payment information.
- Complete administrative duties, such as processing payments, preparing invoices, and generating reports as required.
- High School graduate or equivalent
- Previous experience in guest services, hospitality, or a related field preferred.
- Knowledge and skill in using computer software, including MS Word/PowerPoint/Excel/Outlook
- Ability to adhere to a high level of attention to detail
- Ability to maintain open, direct, positive, and objective lines of communication with management
- Ability to work in a fast-paced environment while handling multiple tasks calmly, professionally, and with flexibility
- Strong verbal and written skills; ability to communicate in a professional, knowledgeable, and courteous manner with employees, clients, vendors, business contacts, etc.
- Ability to be self-directed in a team-oriented environment
- Ability to work evenings and weekends, if necessary, as required in an event-driven environment
- Ability to work overtime hours, if necessary