Team Lead (Process Coordination)
Marathon TS
- Nogales, AZ
- Permanent
- Full-time
JOB RESPONSIBILITIES:
The Site Lead shall manage and perform the following contractual requirements:
- Organize workflow and ensure that employees understand their duties or delegated tasks.
- Monitor employee productivity and provide constructive feedback and coaching.
- Receive complaints and resolve problems.
- Maintain timekeeping and personnel records.
- Pass on information from upper management to employees and vice versa.
- Prepare and submit performance reports.
- Proficient computer skills: Word, Excel, PowerPoint, Teams, SharePoint, Outlook
- Strong written and verbal communication skills
- Spanish proficiency preferred but not required
- U.S. citizenship required
- Ability to obtain a CBP Clearance
- Ability to hold others accountable
- Attention to detail
- Excellent organization and time management skills; ability to meet deadlines
- Ability to work independently, set priorities, plan workflow, and take initiative
- Strong interpersonal and communication skills to develop effective working relationships with Marathon TS staff and CBP port leadership
- Ability to analyze and present data in a meaningful way
- Flexible, positive team player; outstanding customer service orientation
- Ability to handle difficult situations with poise and tact, maintain confidentiality at all times, and exhibit good judgment
- Ability to train others