JOB SUMMARY – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The key responsibility of this position is to support AngioDynamics RFT-A products through the education of current and potential customers, providing them with clinical education and technical support to provide world-class service to our customers. This position will encompass case coverage, follow-up, support, troubleshooting, customer service, education for RFT-A products and supporting the sales strategy by converting and growing the business.Essential Duties and Responsibilities▪ Maintains current knowledge about assigned products and services as well as competitive products and disease states▪ Attends internal/external education meetings and reads appropriate professional journals to maintain and enhance skills and clinical competency▪ Provides availability for assignments providing clinical support and training for RFT-A products▪ Stays current on the latest clinical data relating to all RFT-A products▪ Educated the Sales Team on all of the current clinical data and new developments regarding RFT-A products, including how these developments can provide clinical benefits and patient safety.▪ Shows clinical difference and patient outcomes between RFT-A products and competitive products▪ Educates and trains physicians, hospital personnel and office staff on technical matters relating to products and therapies. This is achieved by coordinating; one on one sessions, in-service education programs, seminars and/or outside symposiums▪ In certain instances, this person may be engaged in basic market development activities depending upon the needs of the assigned geography▪ Provides training, implementations and support for the launch of new products to customers and internal teams▪ Performs ongoing assessment of customers’ needs and problems as identified through call reports, input from field-based clinical specialists and training on-site▪ Documents and provides written solutions to recurring problems, including input for variation of training tools and provisions of training▪ Identifies and solves complex or unusual customer issues in a timely manner▪ Identifies the need for field protocols using RFT-A products▪ Facilitates the capture and sharing of knowledge within the area of expertise through journal review, training opportunities and knowledge management system▪ Support Regional sales strategy; works with territory manager or district manager to execute and achieve business plans▪ May perform other duties as assignedSupervisory Responsibilities Yes No XRegulatory Responsibilities▪ Manages in order to ensure compliance with all relevant regulatory/legal requirementsQUALITY SYSTEMS DUTIES AND RESPONSIBILITIESIndividual ContributorBuild Quality into all aspects of their work by maintaining compliance to all quality requirementsQUALIFICATIONS –The requirements listed below are representative of the knowledge, skill or ability required.Education and Experience▪ Bachelor’s Level of Degree in the related field of study. Clinical work experience in Cardiology within the medical device and/or pharmaceutical industry preferred (clinicals/sales)▪ Equivalent work related experience acceptable in lieu of degree Yes No▪ 5 years of demonstrated experience in a clinical or sales setting in interventional radiology, cardiac catheterization lab or surgery▪ Must be able to work flexible hours and travel when needed▪ Must have a technical aptitude; be able to discuss & explain complex technical product information▪ RCIS, RT, RN, PA, CCP, RA, ARNP or similar clinical credentialing certifications preferred▪ Any preferred education, experience or certifications: N/ASkills/Knowledge▪ Effective communication skills, including ability to interact with medical staff, Sales, Marketing and other internal teams▪ Effective teaching skills with ability to translate complex instructions clearly▪ Ability to work with precision, accuracy and high attention to detail▪ Ability to analyze and recommend changes to training documents▪ Ability to construct an effective training programs▪ Proficient in the following computer software applications: Microsoft Office▪ Exceptional interpersonal skills.▪ Strong organizational skills.▪ Strong communication skills (written and verbal).▪ Ability to effectively communicate both internally and externally.▪ Ability to read and interpret documents such as safety rules, operating and maintenance. instructions, and procedure manuals. Ability to write routine reports and correspondence.PHYSICAL/WORK REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job:▪ Work safely and follow all OSHA regulations and company safety policies and procedures.▪ For all on-the-job injuries or accidents, must notify manager/supervisor immediately.▪ Exposure to office environment and medical facilities▪ Ability to frequently lift and/or move up to 15lbs▪ Ability to occasionally lift and/or move up to 50lbs▪ Ability to regularly sit or stand for extended periods of time▪ This position requires some travel up to 85% of the timeEMPLOYEE ACKNOWLEDGMENTBy signing the Learning & Development training form, I understand that the company reserves the right to add to or revise an employee’s job duties at any time at its sole discretion. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create a contract of employment between AngioDynamics and any individual, express or implied. All employees are, and remain, employees-at-will.