Field Service Technician
Adecco
- Chaska, MN
- $115,000-120,000 per year
- Permanent
- Full-time
This position requires strong mechanical aptitude, with the ability to support sophisticated water treatment systems, for a wide variety of challenging applications. The Field Service Technicians will repair and commission process technologies such as: reverse osmosis (RO), demineralization (DI), ultraviolet (UV), water softeners, ion exchange, pressure filters, chemicals, ultrafiltration (UF), nanofiltration (NF), etc. This position requires extensive travel (80%), including some international.Essential Duties and Responsibilities
- Provides courteous and professional customer service support during field visits.
- Comprehends customer issues/requirements and finds solutions or recommendations.
- Manages all on-site repairs, maintenance and testing tasks.
- Diagnose and troubleshoot errors or technical problems and determine proper solutions.
- Starts-up newly fabricated and installed equipment and trains customer's personnel on how to operate the system.
- Works with Electrical Engineering/Automation to troubleshoot and confirm program operation.
- Keeps positive relationships with contractors, customers, engineers and operators.
- Knowledgeable on reference and operating materials for the end user.
- Documents processes followed for service work.
- Produces timely and detailed service reports.
- Maintains confidential operational system information.
- Maintains professional and technical knowledge by attending service trainings, workshops, reviewing professional publications and establishing networks.
- Offers suggestions to improve equipment or department performance.
- Shares technical information with other members of service and engineering departments.
- Available for travel on short notice.
- Other tasks, duties and projects as assigned by management.
- Ability and willingness to expand programming knowledge and skills.