Pediatric Case Officer - mothers2mothers
mothers2mothers
- Ghana
- Permanent
- Full-time
- Provide technical leadership and support to the Country Lead and m2m in-country team around paediatric program implementation processes.
- Lead review of technical documents, training materials and policy briefs to meet national Pediatric HIV guidelines as well as international standards.
- Ensure alignment of the project with donor, departmental and organisational objectives.
- Timeously submit required reports to the Country Lead using the template provided.
- Timeously escalate programme issues/concerns regarding implementation and operation, propose solutions and next steps.
- Collaborate with the Country Lead in exploring new programme initiatives and innovation in line with the proposed strategic goals and objectives of the country.
- Lead the design and support implementation of pediatric case-finding strategies, processes, tools, and virtual/hybrid systems for capacity building of Mentor Mothers
- In close collaboration with the Site Teams and Mentor Mothers, provide strategic leadership and oversight for the quality assurance of the project’s technical and programmatic work.
- Collaborate with the Finance and Administrative Officer to ensure budget preparation and utilisation in line with the work plan.
- Liaise with Finance for payments, and monitor programme expenditures and liquidations.
- Manage all Pediatric programme field operations and actively oversee activities including but not limited to pediatric HIV care and treatment, child protection, case management strategies and health system strengthening.
- Work closely with the Strategic Information Officer to initiate site service quality assessments and other programme quality improvement processes to maintain the provision of high-quality services and Pediatric service delivery.
- Ensure each beneficiary child’s unique health requirements are met with a personalized care plan in collaboration with site leadership and Mentor Mothers.
- Provide Mentor-mother support to ensure not just the physical well-being of the enrolled children under their care, but also their emotional and social health, contributing to a holistic approach to pediatric healthcare.
- Assess the healthcare needs of pediatric clients through comprehensive evaluations and consultations with their caregivers and families and Monitoring progress to adjust plans as needed.
- Coordinate the implementation of care plans by supporting Mentor Mothers to follow up on appointments, treatment plans and any necessary interventions to ensure the child receives holistic care.
- Facilitate communication between the child’s family, caregivers, and other relevant parties to ensure a cohesive approach to the child’s health and well-being.
- Monitor the progress of the child’s health and development, adjusting care plans as necessary to address any changes or emerging needs in collaboration with site teams (ART, ANC and CWC).
- Train Mentor Mothers to provide psychosocial support and counselling to the children and adolescents on treatment and their families, helping them navigate the Health Care system.
- Collaborate with the Site Coordinators to provide supportive supervision and de-briefing sessions for Mentor Mothers
- Organize and lead training sessions for Pediatric caregivers on how to manage specific health conditions or treatments for their children.
- Liaise with the Ministry of Health of Ghana, partners and donors concerning areas under their management.
- Participate in technical working groups and contribute to the revision of national policies, guidelines, materials training, documentation, and tools, as well as their implementation at the national level.
- Ensure close working relationships with partner organizations to ensure harmonized efforts at all sites for efficient and effective service delivery.
- Represent m2m at regional and national level in collaboration with the Country Lead as required.
- Ensure alignment to national child protection policies and guidelines
- Ensure adequate programme implementation controls, processes and procedures to promote compliance and stewardship of human/financial resources.
- Ensure alignment of the project with donor requirements.
- Monitor and report on any safety and security-related incidents involving site staff.
- Provide ad hoc support as requested.
- Bachelor’s level degree in public health, nursing science or related field. A master’s degree in these or related fields is an added advantage.
- A minimum of 7 years experience in the field of public health including at least 3 years in training and programme management at a senior level
- Experience in providing mentorship to site staff
- Demonstrated experience in some or all of the following areas: Pediatric HIV care and treatment, child protection, family services, case management, and health system strengthening
- Experience in off-site and on-site training of staff, providing supportive supervision and assuring program quality
- Pediatric HIV/TB programme management or coordination experience at a regional or national level
- Programme monitoring and data utilization for decision-making experience
- Culture of collaboration and empathy.
- Emotional resilience is crucial, given the sensitive nature of pediatric healthcare.
- Excellent organizational, communication and management skills.
- Excellent adult learning, training and facilitation skills including materials design skills.
- Fluency in English and the local language of the area
- Sound understanding of Early Childhood Development and the Nurturing Care Framework.
- Family Systems Theory Knowledge.
- Cultural sensitivity and ability to effectively engage participants of different cultures and backgrounds. Pediatric Healthcare Navigation.
- Dynamism, independence, creativity.
- Multidisciplinary Team Coordination.
- Developing tailored Care Plans.
- Strong problem-solving skills and analytical capabilities.
- Strong stakeholder and partner engagement and relationship building.
- Sound financial and administration experience.
- Computer Literacy (Microsoft suite).
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