Customer Relations Representative - State Farm Agent Team Member
State Farm
- Clarks Summit, PA
- $24,000 per year
- Permanent
- Full-time
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Salary
- Flexible hours
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- Organizational skills
- Self-motivated
- Proactive in problem solving
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Achieve mutually agreed upon marketing goals