Quality Supervisor
Sealed Air
- Streetsboro, OH
- Permanent
- Full-time
- Drive Quality excellence to achieve site and divisional PPM targets.
- Provide leadership and direction for site Quality Technicians.
- Lead the Quality Control process for the Streetsboro production facility.
- Promote teamwork and cultivate relationships with upstream facilities to improve together.
- Lead all customer corrective action resolution utilizing 8D methodology.
- Issue, clarify, and resolve customer complaints regarding quality to ensure customer satisfaction. When appropriate, resolve customer product problems in a way that will maintain customer satisfaction. Maintain 30-day response to customer corrective actions.
- Responsible for all site level aspects of AIB and ISO 9001-2015 compliance policy, certification, and audits.
- Assure the production facility calibration in conjunction with the appropriate departments.
- Maintain and report data to provide process capability studies, quality reports, and employee quality performance records to drive quality performance improvements through the facility.
- Lead the site team of QA Auditors.
- Education - bachelor's degree in Engineering preferred.
- Work Experience - at least 3 years in a Manufacturing or Quality Engineering role preferred.
- Knowledge - fundamental understanding of Food Safety certifications, ISO 9001-2008; Six Sigma, familiarity of SPC, DOE, and continual improvement principles
- Skills - fundamental statistical understanding; excellent written and verbal communication skill; consensus management
- Abilities - ability to perform root cause analysis techniques; good problem-solving skills; reasoning to look at both immediate need; ability to operate within the realistic capabilities of the facilities and organization; ability to provide direction to auditors across multiple shifts; fundamental mechanical aptitude a plus.