Branch Manager
D.R. Horton
- Tampa, FL
- Permanent
- Full-time
- Motivate the entire staff to treat each customer as a top priority
- Develop relationships with the homebuilder including but not limited to, Division President, City Manager, Sales Managers, Closing Coordinators, and Sales Representatives
- Provide and review financial reports with Division Presidents, City Managers, CFOs, and local branch management
- Provide input to Senior Management. Provide input as required to the Licensing Department to ensure that appropriate licensing policy requirements are in force
- Develop a relationship with local realtors. Call on Sales Representatives in subdivisions regularly
- Develop a detailed marketing plan annually to include business development/sales strategy with on-site sales representatives and outside realtors
- Direct staff to communicate loan issues quickly to all concerned parties, i.e. borrowers, builder staff, sales agents, and realtors
- Motivate the staff to manage individual pipelines proactively, not reactively. Monitor the speed from contract to processing on all loans
- Attend Loan Originator and Processor meetings to cast vision and provide support
- Responsible for understanding, utilizing, and promoting technology initiatives
- Continually seek to recruit qualified individuals. Evaluate staff and proceed accordingly. Continually monitor the training needs of the staff
- Communicate updates to company policies/procedures to office personnel
- Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
- Able to travel overnight
- Review all rejected files for alternatives, prior to sending denial and/or transfer
- Evaluate the ongoing progress of marketing efforts with Loan Originators in the weekly production meetings
- Meet weekly with the builder (RE: loan status, issues)
- Attend builder backlog meetings. Monitor the backlog reports daily and maintain responsibility for the overall accuracy of the backlog
- Coordinate a social function with the sales agents quarterly
- Develop a branch marketing plan on an annual basis and review with the Loan Originators quarterly
- Supervises 2 or more employees
- Bachelor's degree or equivalent
- Eight to ten years of related experience and/or training
- At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager
- Must have a vehicle and a valid driver’s license
- Must be a licensed Mortgage Loan Originator
- Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
- Proficiency with MS Office and email
- Ability to sit for majority of 8-hour workday; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
- The noise level is generally moderate
- Strong communication skills
- Ability to multi-task and attention to detail
- Medical, Vision and Dental
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life Insurance
- Vacation, Sick, Personal Time and Company Holidays
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