Data Analyst
Hearsay Systems
- Budapest
- Állandó
- Teljes munkaidő
- Collaborate with CSMs to understand client needs, pull relevant data and generate visuals for key customer presentations
- Work with various large reports to determine key actionable insights around data and user activity
- Help drive data-backed “stories” - data analysis will drive key customer and company-level conclusions around areas of improvement, best practices, and program effectiveness
- Determine industry-specific customer trends on social media effectiveness and end-user best practices
- Work with internal Customer Success and Support data to find key improvement metrics on process and product
- Help provide feedback to Hearsay Systems' Product team on customer and company data needs
- Collaborate with internal Value Consultants on data projects to help drive our customers' ROI with Hearsay
- 3+ years experience in a data-centric, analytical role
- Excellent communication and interpersonal skills
- Ability to deliver multiple work streams on time with a high attention to detail
- Strong analytical and problem-solving skills
- Superb Excel skills: data analysis, structured and unstructured data, charting and graphsExcellent MS Powerpoint/Google Slides skills
- Advanced knowledge of Looker or other data visualization tools
- SQL skills a strong plus - pulling data from database directly to obtain necessary data
- Strong attention to detail, ability to prioritize and manage multiple tasks and projects